LittleMissy take pride in packaging and processing all orders. In the rare chance you have received an item that has a fault. Please contact us immediately on hello@littlemissy.com.au and we will send you a returns form to complete. All items must be returned within 7 days of delivery.
We (LitttleMissy) cover the costs for items returned due to fault.
Once your garment is received in our warehouse, it will be inspected. If deemed faulty beyond repair we will offer you a replacement if we have the item in stock or a full refund on the item will be issued.
We highly recommend inspecting all items in your order upon receiving. Even when purchasing for a baby that may not be born yet or a size for another season. This is to ensure any returns or credits that need to be processed can be done in the allocated time frame. Unfortunately we are unable to process returns if the items are not returned in this timeframe.
If you perceive an item to be faulty upon its arrival, do not use or wear the item as this will void its ability to be returned. Please contact our admin team with evidence of the perceived fault and we will arrange for it’s return.